Solutions
Products
Hotel Management
Home > Services >Information Technology
 

ICG Software develops solutions for very different business areas:

HOSPITALITY.

Vertical solutions for restaurants, fast-foods, nightclubs, cafeterias and hotels. Build up of point of sale software on touch terminals, hand terminals to capture the orders at the tables and back-office software to centralize the sales and control a chain of own shops and franchises.
Hotels

There is an ICG solution for hotels, hostel establishments and B&Bs, with reservation management over internet, quotas for operators and travel agencies and a real-time connection with all areas of the hotel: reception, telephone switchboard, restaurant, kitchen, storage room, housekeeping and management. This application incorporates reservations of function rooms and the management and planning of business events and family banquets.

This ICG Solutions also integrates the spa activities (such as controlling the contracted services, the relax activities, schedules of the users, anticipated reservations, etc.) and the Golf course activities (manage entrance, renting golf buggies and material, course maintenance, etc.).

RESTAURANT

The ICG solutions are completely configurable and can be adapted to any type of restaurant thanks to its graphical and visual interface, especially designed for touch terminals. The use of TeleComanda hand terminals to take the orders at the tables and the kitchen printers makes the sales process easier and faster and increases the tables’ rotation and service to the client.
The collection with credit cards can also be done via the TeleComanda so the client does not lose sight of his/her card.

NIGHTCLUBS

All the areas of the nightclub can be managed by the ICG solutions: the ticket sale at the entrance, the cloakroom, the bars and the warehouse.

With the loyalty card system it is possible to define special price conditions, offers, happy hour, accumulate points, gifts, etc. which can be shared by several outlets of a chain.

FAST-FOOD

The fast-food outlets need an agile and conductive sales system in order to serve more customers in a minimum time. The installation of kitchen screens instead of printers facilitates the work of the staff and reduces preparation times of the orders. With the Delivery module, the outlet receives the customers’ orders by telephone or through the Internet can be assigned to the delivery staff.